SHIPPING & RETURNS
SHIPPING POLICY
Processing Time:
Orders are typically processed within 1-2 business days. During peak seasons, processing times may vary.
Shipping Methods:
We offer standard and expedited shipping options. Delivery times and costs will be calculated at checkout based on your selected shipping method and destination.
International Shipping:
We currently offer international shipping to select countries. Please note that customs fees, taxes, and import duties are the responsibility of the customer.
Tracking Information:
Once your order has shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
RETURN & EXCHANGE POLICY
Eligibility:
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving it to initiate the return process.
Return Conditions:
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Items must be in their original condition with tags attached.
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Personalized or custom-made items are not eligible for returns.
How to Initiate a Return: Please email us at [your@email.com] with your order number and reason for return. We will provide you with instructions on how to proceed.
Refunds:
Refunds will be issued once we receive and inspect the returned items. Please allow [number of days] for the refund to be processed. Shipping fees are non-refundable.
Exchanges:
If you would like to exchange an item, please follow the return process and place a new order for the desired item.